Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged.
Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in USA.
Items may ship separately (if you order more than one item) as not all items are created at the same location.
Q. How long will it take for my items to arrive?
A. It will usually take 7-10 business days for all orders to arrive. Our products are unique and are created especially for you. Production time is usually 3 to 5 days. As soon as the item is finished, it is carefully packaged and shipped to you as quickly as possible. Shipping times are usually 4 to 6 days, but may vary due during heavy shipping times and distance to your location.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Is shipping really FREE?
A. Yes, shipping is Free on most items shipping within the continental USA. There is a shipping charge for international shipping.
Q. Where is your company located?
A. We are a USA family owned company. We print and ship as many products as we can from the USA including mugs, tumblers, hoodies, etc.
Q. Which currency will I be charged in?
A. We process all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
A. For most countries, you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.